Terms And Conditions

When you book, you agree to indemnify us against all loss and damage arising (including unreasonably large amounts of cleaning) directly or indirectly to the property and its contents from any accidental/deliberate or negligent act or omission by yourself, or any person accompanying you.

Every effort has been made to ensure that the descriptions and details of the property are accurate but we can accept no liability for any errors which may occur.

a) You acknowledge that this agreement confers on you the right to occupy the premises for the purposes of a holiday or short term temporary stay and is not being used as a permanent dwelling house.

b) You undertake to keep the property and all furniture and fittings and effects in the accommodation in the same state of repair and cleanliness as at the beginning of the letting, allowing for reasonable wear and tear. All damages and breakages are the visitor’s responsibility and payable to the owner.

c) The owner reserves the right of entry to the accommodation at all reasonable times with or without workmen, to inspect or repair the accommodation or its contents.

d) You accept that this letting may not be assigned by you and you undertake that only the agreed number of persons will occupy the property whose details you have disclosed on the booking form.

We take every care to ensure that your holiday accommodation is satisfactory but, in the event of any complaint, please take this up with us immediately. Complaints cannot readily be resolved once you have left the property.

We reserve the right:

a) to refuse any reservation or booking which you make and if there is such a refusal we will return any money which you have paid.

b) to cancel any confirmed booking if circumstances relating to the property or its accommodation make this necessary.

c) to cancel any letting forthwith if

  • i) you or any member of your party behave in such a way as to cause damage to the property let to you or its furniture or contents, or
  • ii) if such behaviour causes a nuisance or annoyance to the owner of any adjoining or neighbouring property.
  • If cancellation is made for either of these reasons no refund will be made for any money you have paid.

Payment

Booking more than two months before stay:

A deposit of 50% of the full amount. Balance due two months before your stay.

Booking less than two months before stay:

Total balance to be paid. We accept direct transfer and sterling cheques drawn on a UK bank.

Cancellation

If you have to cancel for any reason you will be liable for a cancellation charge so you may wish to take out an insurance cover.

Every effort will be made to change your booking date, if necessary, to a mutually convenient time. There will be no additional charges for this service.

The following cancellation charges will apply:

More than 60 days before start date:
50% of the total rental

60 to 30 days before start date:
75% of the total rental

30 days or less to start date:
100% of the total rental

Close by are:

  • Several National Trust properties
  • Stratford-upon-Avon (20 mins)
  • Cotswolds (30 mins)
  • Birmingham Airport (25 mins)
  • Train Station (10 minute walk)